Purchasing orders must always be sent in writing (e-mail). We reserve the right to not accept e-mail orders in case of missing characteristics necessary to correctly identify the sender or to not process them in case of virus infected attachments or attachments of dubious origin.
Minimum billing amount:
Unless specifically agreed, the minimum billing amount is EUR 200 net (VAT excluded). For invoices of less than 200 Euro, a fee of 10 Euro will be charged if delivery is within the EU, or 30 Euro if delivery is outside the EU.
Invoices are issued weekly.
The prices quoted in the price list do not include VAT, custom taxes or any other charges. Unless otherwise agreed, the prices quoted in the price list are not binding and may undergo changes without prior notice.
Some products are shipped in packs. The ordered quantities of these items must be multiples of the quantities contained in the packages.
Order changes might be accepted depending on the job order status. Changes or cancellation of special article orders will not be accepted. All terms and conditions stated in the order confirmation shall be deemed to be accepted without reservation after 2 working days from the date of the confirmation. What is stated in the customer's purchase order is not binding.
The supply includes only what is expressly stated in the order confirmation. As per article 1461 of the Italian Civil Code, we reserve the right to stop supply in case of changes in the customer’s financial standing.
The delivery is indicated in the order confirmation and reports the period in which the goods can be available at the factories of Pizzato Elettrica and not the date of arrival at the customer’s premises. This date is an approximate value and cannot be used as a reason of the order non-fulfilment.
A list of items in stock can be found at www.pizzato.com
Packaging is free. For more than six boxes pallets can be necessary for the transport.
Unless expressly agreed between the parties, Pizzato Elettrica ships goods X works, in accordance with Incoterms® 2020 (published by the ICC).
In the event that the customer requests transport against payment on the invoice, all parties agree that the goods always travel at the risk and peril of the customer. The customer must check that the forwarder delivers the number of boxes indicated in the delivery note, that the boxes are intact and that the weight corresponds to what is stated in the documents. In case of any inconsistencies, always accept the goods SUBJECT TO VERIFICATION, clearly specifying the type of damage. Any discrepancy or mistakes should be reported in writing within 8 days of receipt of the goods at firstname.lastname@example.org.
The warranty has a validity of 12 months starting from the shipping date of the material. The warranty does not cover improper use of the material, negligence or wrong installation/assembling. The warranty does not cover parts subjected to wear or products used beyond the technological limits described in the catalogue, or items that have not received the right maintenance. Pizzato Elettrica engages itself to repair and/or replace parts or the complete product for those elements that present evident manufacturing defects, provided that they are still covered by warranty. Pizzato Elettrica is only responsible for the value of the product and requests for compensation due to machine downtime, repairs or costs for direct or indirect damages resulting from product malfunctions will not be accepted, even if these occur during the warranty period. It is the responsibility of the manufacturer to evaluate the importance of the products used and the possible damage caused by their malfunction and to adopt the necessary technical measures to minimize consequences on machines also for personal safety purposes (redundancy systems, self-controlled systems, etc). The warranty will be subject to the customer’s compliance with the payment terms.
Any samples provided free of charge or bearing the phrase “SAMPLE” must be considered as purely demonstrative and are not covered by the guarantee.
Products can be subjected to technical improvements in any moment without prior notice.
Payments should be settled within the terms agreed in the order confirmation. The payment method is always at the risk of the buyer, regardless of the means chosen. In case of delayed payment, Pizzato Elettrica reserves the right to stop the delivery of any current orders and charge interest at the rate envisaged by European Directive 2011/7/EU. Any technical or commercial complaints do not entitle the claimant to suspend the due payments.
Any products returned for any reason will not be accepted unless they are previously APPROVED and AUTHORISED in writing.
Otherwise, Pizzato Elettrica reserves the right to reject the goods and return them "freight collect" at the expense of the buyer, in the same way by which they were forwarded. Returns have to be sent back within 3 months from the authorization date and no later. After this period, returns will not be accepted. The request to return goods will lead to their sales price being devalued and will be considered if relative to standard items and materials shipped no more than 12 months ago. The returned goods and the relative packaging must be intact and free from damage. The customer shall bear the packaging costs for returns.
The delivered products remain property of Pizzato Elettrica until full settlement of the invoices.
The Court of Vicenza shall have jurisdiction in any disputes.
For the updated terms of sale, please consult the website www.pizzato.it